Shipping Policy
Shipping Policy
Last Updated: November 4, 2025
At NEKKIPOLI, we’re committed to delivering your orders quickly, securely, and with care. Our goal is to ensure your shopping experience is seamless — from checkout to delivery. Please review the details of our shipping policy below.
Order Cut-Off Time
Orders placed before 2:00 PM (GMT) on business days are processed the same day.
Orders placed after this time are processed on the next working day.
Handling Time
All orders are carefully prepared and dispatched within 1–2 business days (Monday to Friday) from the time of purchase.
Transit Time
Once shipped, deliveries typically take 0–9 business days (Monday to Friday), depending on your delivery destination.
Total Delivery Time
From the moment you place your order to the time it arrives, the estimated total delivery period is 1–11 business days.
Shipping Fees
We’re proud to offer free standard shipping on all orders.
At NEKKIPOLI, we cover all delivery costs so you can enjoy a smooth and affordable shopping experience.
Shipping Coverage
We currently ship free of charge to customers in:
Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, the United Kingdom, and the United States.
Secure Packaging & Handling
Each order is packaged securely and handled with care to ensure it reaches you in perfect condition.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email containing your tracking number.
You can use this number to track your shipment via our order tracking page.
Please allow 24–48 hours for tracking information to appear after dispatch.
Order Cancellations & Refunds
Orders canceled before shipment are eligible for a full refund, as described in our [Returns & Refund Policy].
Refunds are processed within 7 business days, depending on your payment provider’s processing time.
Undeliverable Packages
If a package is returned due to an incorrect or incomplete address, our support team will contact you to arrange redelivery.
⚠️ NEKKIPOLI is not responsible for packages lost or stolen after being marked as delivered by the carrier.
If you experience a delivery issue, please contact our support team for assistance.
By placing an order with NEKKIPOLI, you agree to the terms outlined in this Shipping Policy.
Contact Us
Trade Name: NEKKIPOLI
Email: support@nekkipoli.com
Phone: +44 7782 256559 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 120 Wellington Street, Leeds, United Kingdom, LS1 4LT
Company Information
Company Name: ANKYTA LIMITED
Company Number: 16829520