Price Match Policy

Price Match Policy

Last Updated: November 4, 2025

At NEKKIPOLI, we’re dedicated to offering the best value and ensuring you shop with total confidence. If you find the same product sold at a lower price by another authorized UK-based retailer, we’ll happily match that price — because getting great style shouldn’t cost more.

Eligibility for Price Match

To qualify for our Price Match Guarantee, the following conditions must be met:

  • The product must be identical in brand, size, color, and specifications.

  • The lower price must be from a reputable, authorized UK retailer (online or physical store).

  • The product must be in stock and available for immediate purchase from the competitor.

  • The price match request must be submitted before checkout or within 7 days of your NEKKIPOLI purchase.

How to Request a Price Match

To request a price match, please contact our support team using the details below:

Email: support@nekkipoli.com
Phone: +44 7782 256559 (Mon–Fri, 9:00 AM – 5:00 PM GMT)

When submitting your request, include:

  • A link to the competitor’s product page or a screenshot of the official listing.

  • Your NEKKIPOLI order number (if applicable).

Our team will verify the details and confirm eligibility promptly.

Exclusions

Our Price Match Policy does not apply to:

  • Clearance, liquidation, or end-of-line sales.

  • Refurbished, used, or damaged items.

  • Prices using discount codes, coupons, or membership programs.

  • Flash sales, timed offers, or marketplace listings (e.g., eBay, Amazon Marketplace, Craigslist, or unauthorized resellers).

  • Errors, misprints, or clearly fraudulent listings.

Refunds for Price Differences

If you qualify for a price match after completing your order, we’ll refund the difference to your original payment method within 7 business days.

Contact Us

For any questions or to submit a price match request, please contact us:

Trade Name: NEKKIPOLI
Email: support@nekkipoli.com
Phone: +44 7782 256559 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 120 Wellington Street, Leeds, United Kingdom, LS1 4LT

Company Information

Company Name: ANKYTA LIMITED
Company Number: 16829520